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OUR CUSTOMER SERVICE DEPARTMENT IS AVAILABLE TO ASSIST YOU. WE CAN BE REACHED MONDAY-FRIDAY 8:00 TO 5:00 CENTRAL TIME, AT 1-800-647-1057.
ORDER INFORMATION:
ORDERS PLACED VIA INTERNET CAN BE PAID FOR BY CREDIT CARD OR YOU CAN CALL OUR TOLL FREE NUMBER AND WE CAN SET YOU UP TO BE BILLED THROUGH THE WEBSITE. AS ALWAYS, OPEN ACCOUNTS ARE ONLY AVAILABLE TO SCHOOLS AND DISTRICTS. YOU WILL RECEIVE AN EMAIL CONFIRMATION OF YOUR ORDER. UPS TRACKING INFORMATION WILL BE EMAILED ONCE ORDER HAS BEEN SHIPPED. YOU MAY ALSO PLACE ORDERS BY PHONE, FAX OR MAIL. IF YOU ARE A SCHOOL AND HAVE A PURCHASE ORDER IT MUST BE FAXED OR MAILED.
POINTS/REWARDS SYSTEM:
POINTS ARE ACCUMULATED WITH EVERY ORDER AND WILL BE ADDED TO YOUR BILLING ACCOUNT. POINTS MAY BE REDEEMED ON FUTURE PURCHASES TO RECEIVE DISCOUNT ON MERCHANDISE ONLY. POINTS HAVE NO ACTUAL MONETARY VALUE AND CAN ONLY BE USED AS DISCOUNTS ON ORDERS THAT HAVE NOT BEEN INVOICED. POINTS ARE REFLECTED ON YOUR INVOICE. POINT VALUE (COLLECTED) IS SUBJECT TO CHANGE. POINTS ARE NON-TRANSFERABLE BETWEEN ACCOUNTS. POINTS ARE ASSIGNED TO SOLD TO ACCOUNT CUSTOMERS, NOT SHIPPED TO ADDRESS.
DELIVERY TIME:
MOST ORDERS SHIP WITHIN 24 HOURS. DELIVERY TAKES APPROXIMATLEY 3-7 BUSINESS DAYS.
SHIPPING OPTIONS:
ORDERS SHIP UPS GROUND. WE CHARGE A FLAT RATE OF $8.95 FOR SHIPPING. UPS NEXT DAY AND SECOND DAY DELIVERY IS AVAILABLE. EXTRA SHIPPING RATE APPLIES. PLEASE CALL FOR CHARGES. AK AND HI RESIDENTS MUST CALL FOR SHIPPING RATES.
PAYMENT OPTIONS:
WE ACCEPT VISA, MASTERCARD, AMERICAN EXPRESS, AND DISCOVER.
RETURNS:
IF YOU SHOULD EVER HAVE A PROBLEM WITH AN ORDER YOU RECEIVED, PLEASE CALL OUR CUSTOMER SERVICE DEPARTMENT WITHIN 10 DAYS OF RECEIVING MERCHANDISE AT 1-800-647-1057.
